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Links and Other Information Resources on Collaboration

By Christine Wiegand, SAP User Experience, SAP AG – Updated: January 20, 2004

This article lists a collection of links, books, conferences, organizations on collaboration/CSCW.

General, Introductions

The following links will give a short introduction into Collaboration Software.

Electronic Meetings - CSCW & GDSS (John Pfeiffer et al., University of Calgary, 1995): ksi.cpsc.ucalgary.ca/courses/547-95/yin/groupware.html
- Definition: ksi.cpsc.ucalgary.ca/courses/547-95/pfeifer/cscw_definition.html
- Domain: ksi.cpsc.ucalgary.ca/courses/547-95/pfeifer/cscw_domain.html
Definition und Klassifikation der Begriffswelt um CSCW, Workgroup Computing, Groupware, Workflow Management (Dominik Stein, 1997): www-stud.uni-essen.de/~sw0136/AWi_Seminar.html (only available in German!)
This seminar working out is an short introduction into the most essential fields of research in Computer Supported Cooperative Work. After several definitions for the terms CSCW, Groupware, Workgroup Computing and Workflow Management are quoted the author derives an own one. Now the most important vocabulary from the particular fields are named and explained. The work finishes with classification-suggestions of several authors for the techniques used at CSCW.
Groupware (Usability First, diamondbullet): www.usabilityfirst.com/groupware/index.txl
Groupware is any type of software designed for groups and for communication. This section provides a general overview of groupware, computer-supported cooperative work (CSCW), and associated design and usability issues.

Groupware Introduction (Tom Brinck, Usability First, diamondbullet, 1998): www.usabilityfirst.com/groupware/intro.txl
Groupware Applications (ditto): www.usabilityfirst.com/groupware/applications.txl
Groupware Design Issues (ditto): www.usabilityfirst.com/groupware/design-issues.txl

eRoom (documentum): www.documentum.com/products/glossary/eroom.htm
Web-based collaborative workplace that enables distributed teams to work together
Electronic Collaboration - A Practical Guide for Educators (Northeast and Islands Regional Educational Laboratory at Brown University):
http://www.alliance.brown.edu/pubs/collab/elec-collab.pdf
This guide is designed for teachers, school leaders, curriculum experts, technical specialists, and anyone else interested in this emerging technology. It is also intended to show those outside the education field–business executives, museum curators, parents, and the community at large – the value of educational electronic collaboration. The chapters comprise an introduction, activities and environments, designing and implementing a collaborative environment, technology and resources for electronic collaboration.
Virtual Teamwork: Tools and Techniques for Working together Online: www.intranetjournal.com/articles/200105/wc_05_09_01a.html
This online article provides a short overview of collaboration tools and techniques.

Link Collections

Groupware Links (Usability First, diamondbullet): www.usabilityfirst.com/groupware/cscw.txl
WWW Collaboration Projects: www.hypernews.org/HyperNews/get/www/collaboration.html
CMC (Computer-Mediated Communication; John December): www.december.com/cmc

Research Institutes

Fraunhofer Institute (new, English version): www.do.isst.fhg.de/workflow/index_e.html (old English version: www.do.isst.fhg.de/workflow/pages/Workflow_Index_Englisch.html)
Fraunhofer Institute, CSCW research department: www.fit.fraunhofer.de/profil/cscw_en.html (English), www.fit.fraunhofer.de/profil/cscw.html (German)
Technical University of Munich: www.telekooperation.de/cscw

Conferences

There are two main conferences about the topic collaboration:

the CSCW - the ACM Conference on Computer Supported Cooperative Work - and
the ECSCW - the European Conference on Computer Supported Cooperative Work.

The next CSCW will takes place in November 2002. The ECSCW is only held every two years.

Collaboration is also featured at CHI, the leading international conference about computer-human interaction (CHI).

CSCW2002 ACM Conference on Computer Supported Cooperative Work
ECSCW 2001 the Seventh European Conference on Computer Supported Cooperative Work
CVE2002 ACM Collaborative Virtual Environments 2002 - The Fourth International Conference on Collaborative Virtual Environments
This is an international conference dedicated to the design, development and use of collaborative virtual environments (CVEs).
CHI 2003 the leading international forum for the exchange of ideas and information about computer-human interaction (CHI), also known as human-computer interaction (HCI).
International Conference on Virtual Communities
EUSIDIC Annual Conference - Virtual Communities; 22nd - 25th September 2002; Lisboa (link no longer available)

Journals

Computer Supported Cooperative Work (CSCW)
The Journal of Collaborative Computing
This journal is devoted to innovative research in computer supported cooperative work (CSCW). It provides an interdisciplinary forum for the debate and exchange of ideas concerning theoretical, practical, technical, and social issues in CSCW.
The journal arose as a response to the growing interest in the design, implementation and use of technical systems (including computing, information, and communications technologies) which support people working cooperatively.
The scope of the CSCW journal remains to encompass the multifarious aspects of research within CSCW and related areas – from ethnographic studies of cooperative work to reports of the development of CSCW systems and their technological foundations.
Journal of Computer-Mediated Communication
Quarterly published Web Journal on Computer-Mediated Communication from the University of Southern California

Books

Computer-Supported Cooperative Work and Groupware (Computers and People Series)
by Saul Greenberg
Publisher: Academic Press; ASIN: 0122992202; (November 1991)
Based upon the International Journal of Man-Machine Studies special editions published in February and March of 1991, Saul Greenberg's book will provide the novice with insight into the field of computer-supported cooperative work and groupware. It will also inform the active computer-supported cooperative work researcher of several new projects and perspectives. With an exhaustive bibliography, this will be an essential book for researchers in human-computer interaction and artificial intelligence, expert systems builders, and user interface designers.
Computer Supported Cooperative Work: An Introduction
by Paul Wilson
Publisher: Kluwer Academic Publishers; ISBN: 0792314468; (November 1991)
Introduces an approach to improved communication between parts of an organization - departments within a company, or different companies involved in a single process - that combines the principles and applications of group processes with the enabling technologies of computer networking and the associated hardware, software, and services. For corporate managers.
Computer Supported Cooperative Work: Issues and Implications for Workers, Organizations, and Human Resource Management
by Michael D. Coovert, Lori Foster Thompson
Sage Publications; ISBN: 0761905731; (February 2001)
This introduction to computer supported cooperative work provides an overview of latest innovations in computer support with a focus on employees' interaction with technology and the extent to which technology facilitates collaboration. The book examines the impact technology has on workers and the implications for employee selection, training, performance appraisal, and job design
Computer-Supported Cooperative Work: Introduction to Distributed Applications
by Uwe M. Borghoff, & Johann Schlichter
Springer Verlag; ISBN: 3540669841; (May 2000)
The two main objectives of this text are to outline the meaning of the terms groupware and computer-supported cooperative work, and to point out both the numerous opportunities for users of CSCW systems and the risks of applying them. Gives the reader and introduction into the use of and concepts involved with this type of work.
The Design of Computer Supported Cooperative Work and Groupware Systems
by Dan Shapiro (Editor), Michael Tauber (Editor), Roland Traunmuller (Editor)
North-Holland; ISBN: 0444819983; (March 1, 1996)
The phrases the information superhighway and the the information societyare on almost everyone's lips. CSCW and groupware systems are the key to bringing those phrases to life. To an extent that would scarcely have been imaginable a few years ago, the contributions in this volume speak to each other and to a broader interdisciplinary context. The areas of ethnography and design, the requirements and principles of CSCW design, CSCW languages and environments, and the evaluation of CSCW systems are brought together, to bring to light how activities in working domains are really in practice, carried out. The aim above all is to do justice to the creativity and versatility of those whose work they aim to support.
Readings in Groupware and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration
by Ronald M. Baecker (Editor)
Publisher: Morgan Kaufmann Publishers; ISBN: 1558602410; (December 1992)
Groupware is multi-user software that enables computer-supported cooperative work (CSCW). This comprehensive introduction to the field comprises previously published papers chosen for their breadth of coverage of the field, their clarity of presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. For computer professionals involved in the development or purchase of groupware technology as well as for researchers and managers, and also as a text for university courses on CSCW, groupware, and human-computer interaction. Annotation copyright Book News, Inc. Portland, Or.
Computer-Supported Cooperative Work: The Multimedia and Networking Paradigm (Unicom Applied Information Technology)
by Stephen A.R. Scrivener (Editor)
Publisher: Avebury; ISBN: 029139812X; (March 1994)
According to the preface, "The name Computer Supported Cooperative Work [CSCW] first emerged in response to increased research and development concerned with the problem of supporting group work with computers." Identified as the outcome of an international conference (no details provided), this volume contains 17 contributed chapters organized within four sections: introducing CSCW and CSCW systems; desktop multimedia teleconferencing - technology, experience, and human issues; beyond desktop multimedia teleconferencing; and CSCW requirements and concepts.

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