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Editorials 2010

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Editorials 2004

Editorials

Updated: May 7, 2010

The Editorials section collects articles that present the SAP Design Guild's editors' thoughts and experience.

 

Recent Additions

SAP User Experience at UPA 2010

UPA 201005/07/2010: "For the first time in its history, the UPA conference will travel to the heart of Europe," proclaims the UPA 2010 website – namely, Munich, Germany, where it will be held from May 24 to 28, 2010. And it’s also coming to the home country of SAP! While SAP is now a multinational company with more than 95,000 customers in over 120 countries, it was founded in 1972 in Walldorf, Germany, where its headquarters still reside – about 300 km (or 200 miles) from Munich. Being so close to the conference, SAP User Experience (SAP UX) feels a strong pull to participate and will do so in a number of ways. In the editorial, our authors will take a brief look at SAP UX's upcoming activities at the conference.

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10th Anniversary of the SAP Design Guild

Early, intermediate, and current SAP Design Guild homepage04/08/2010: Ten years ago, on April 1, 2000 the SAP Design Guild Website was opened to the public. In this editorial, long-time team members Christine Ronnewinkel and Gerd Waloszek want to say thank to the visitors of the site, look briefly look back in the site's history, and provide a brief outlook of the future.

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Announcing the 10th Anniversary Edition

Early and current SAP Design Guild homepage03/03/2010: In less than a month's time, the SAP Design Guild Website will celebrate its 10th anniversary. The SAP Design Guild team decided to celebrate this anniversary in a special way, namely by cumulatively collecting articles in an "anniversary edition" throughout the anniversary year. In this editorial, the team announces the edition.

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Is There Such a Thing as Perceived Quality?

Snail...09/01/2009: In October 2009, Dan Rosenberg, senior vice president, SAP User Experience, gave a keynote speech at the German Quality Engineering 2009 conference in Frankfurt, Germany, titled "The Human Factor as an Integral Component of Quality Measurement." For this reason, he asked the Perceived Performance (PeP) team at SAP User Experience for input. This incident started an unconscious process in our author's brain that tried to pull two buzzwords together that had not had any association for me previously: "perceived" and "quality." He asked himself whether there is such a thing as "perceived quality." In this editorial, he will look for some first answers.

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Technology Connects People!

Connector...06/16/2009: Many people blame technology, and in particular information technologies, for alienating people. Think of the teenagers who sit in front of their computers playing games all day. Other people, however, hold exactly the opposite to be true: They believe technology connects people. There are also many examples of this, starting with the Internet, instant messaging, discussion boards, and cell phones. In this editorial, our author wants to tell a few loosely connected true stories that also prove that technology connects people, provided that a few preconditions are met – by both the technology and humans.

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Living in Bubbles

Bubbles05/05/2009: The author of our latest editorial was inspired by his current slow walking speed to write an editorial about "living in a bubble," actually "living in many bubbles." With this phrase, he intends to point out that we often live in closed, separate "worlds" of our own or of a specific community. Typically, we are not even aware of this fact – that is the "dangerous" aspect of these bubbles. Of course, our author also discovers bubbles in his own professional field.

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E-Mail-Driven Work

01/12/2009: On our author's very first day at SAP, he was introduced to two software applications: R/Mail and Kale. Even though he had some prior experience with e-mail at university, he had no idea how important e-mail would become for his work.

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