EnjoySAP - Success Factors

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Introduction

1. Initial Situation

• Beginning in 1989 ...
• Until the Middle of the 90's and Beyond ...

2. Objectives of EnjoySAP

• User Orientation
• Permanence
• Changes to the Development Organization

3. Measures Required to Achieve Objectives

• Organizational Innovation and the Integration of Top Management
• Organization of the Initiative as a Project
• Process Innovation Through a User-Oriented Procedure Model
• Model Character of Focus Applications
• Knowledge Transfer

4. EnjoySAP from the Viewpoint of the Treasury Development Department

• Implementation of the Project Objectives
• Results in the Treasury Development Department
  • Process Improvement
  • Product Improvement

5. Experiences and Results

• Build and Use a Network of User Interface Designers
• Dealing with Usability Concerns in a Project Organization is Possible
• Influence the Thinking of the Development Personnel

References