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Highlight Topic "Human Performance
at the Computer"

Our second highlight topic is devoted to human performance at the computer and includes topics such as responsiveness, perceived performance, and busy feedback. The articles have been published in different areas of the SAP Design Guild over the course of about one year and are now presented within a coherent framework for easier access.
See the Highlight Topic about Human Performance at the Computer (Updated: December 9, 2008)

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Featured Articles and More

• new Editorial: Technology Connects People! Many people blame technology, and in particular information technologies, for alienating people. Think of the teenagers who sit in front of their computers playing games all day. Other people, however, hold exactly the opposite to be true: They believe technology connects people. There are also many examples of this, starting with the Internet, instant messaging, discussion boards, and cell phones. In this editorial, our author wants to tell a few loosely connected true stories that also prove that technology connects people, provided that a few preconditions are met – by both the technology and humans.
• Editorial: Living in Bubbles The author of our latest editorial was inspired by his current slow walking speed to write an editorial about "living in a bubble," actually "living in many bubbles." With this phrase, he intends to point out that we often live in closed, separate "worlds" of our own or of a specific community. Typically, we are not even aware of this fact – that is the "dangerous" aspect of these bubbles. Of course, our author also discovers bubbles in his own professional field.
• Book Review: Design Thinking The School of Design Thinking at the Hasso Plattner Institute in Potsdam, Germany was founded to provide a further study program at HPI. Eighteen months after the school was founded, its first report is now available. In some 200 pages, Hasso Plattner, Christoph Meinel, and Ulrich Weinberg – the initiators of the school – describe how the school came about, what content the program covers, and the core elements of the design thinking method. They also detail examples of projects and offer an outlook on future developments.

• Book Review: Handbook of Usability Testing (2nd Edition) Whether its software, a cell phone, or a refrigerator, your customer wants – no, expects – your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your products usability, and more.