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Job Offers
SAP User Experience
- Applications, ERP: Diplomand/ Master Thesis Student (w/m) im Bereich User Interface Design new
- Infrastructure: Werkstudent (w/m) für das Projekt "Perceived Performance" new
- Research, Standards & Methods: Sr User Interface Designer new
- Research, Standards & Methods: Sr User Researcher
- Research, Standards & Methods: UX/ASUG Communications Specialist
- Visual Design: Industrial Designer (f/m) with Strong Graphic Design Skills
- Werkstudenten (w/m) für den Bereich User Experience/Visual Design
- Werkstudent (w/m) im Bereich Technische Redaktion/Abteilung User Experience
Business ByDesign
- Working Student (f/m) to Support the Business ByDesign Concept Team
- Working Students/Interns (f/m) for Business ByDesign User Experience
Design Services Team
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Job Offer: Design Consultant
SAP – Design Services Team (DST)
- Position: Design Consultant
- Group: Design Services Team (DST)
- Reports to: Matthew Holloway, VP, Design Services
- Preferred Location: Palo Alto, CA, USA and Walldorf, Germany
- Contact:Kathy Powell, kathy.powell@sap.com
Design Consultant – Position Description
Join Design Services Team! Become part of a multidisciplinary design team working on the future of enterprise software. The Design Services Team sits within the Office of the CEO allowing the group to reach across the organization to use design to impact SAP strategy, products and most importantly people. We design and develop innovative solutions, processes and tools that are technically feasible, economically viable and from a user’s perspective, highly desirable.
DST is a high energy, fun and engaging work environment with highly talented colleagues from diverse backgrounds and experiences. With a dedicated studio design space, a creative work culture and a flexible work- life balance, DST provides a rewarding and stimulating work experience from which to advance your career.
Objective: As part of the Office of the CEO the Design Services Team reports to Henning Kagermann, SAP’s CEO and is SAP’s core design innovation team providing strategic design support and counsel to the CEO and SAP’s Executive Board. DST Design Consultants work on exciting design problems centered on bringing together SAP’s business strategy with emerging technologies and business models with a strong focus on the needs of the end-user and their organization. DST Design Consultants work in a cross-disciplinary team providing consulting services to SAP Executive Leaders. The team identifies and defines problems, conducts research, brainstorms solutions, designs and validates prototypes to create breakthrough solutions for SAP’s customers and partners.
The DST is a multi-disciplinary team comprised of seasoned professionals from user research, interaction design, software development and program management and multimedia. The team’s charter and activities are broad, ranging from helping to define SAP’s corporate strategy, to product/market entry strategy, to organizational development. The team works directly with business heads and line management across different functional and business areas—interfacing extensively with the CEO and Executive Board Members—to deliver impact and measurable value on SAP solutions and products.
We value individuals who:
- Solve problems in innovative and collaborative ways
- Are strategic thinkers
- Thrive on ambiguity, developing opportunities where others see road blocks
- Believe anyone can learn how to design
- Are leaders
You will be expected to:
- Lead cross-functional teams engaged in strategic, organizational, or operational projects focusing on improving the way SAP designs its solutions, including the develop architecture, tools and platforms.
- Actively manage projects including all aspects of problem solving from identifying issues, conducting market/user/competitive research, synthesizing the results into principles and opportunities, developing alternative concepts for user validation, and working with internal company stakeholders to implement solutions/services
- Engage effectively with our clients (Executive Management of SAP), SAP stakeholders (e.g. internal managers, external consultants) SAP customers, and of course SAP end-users.
- Develop “throw-away” prototypes to make the corporate strategy tangible and to use these prototypes to drive by-in from all parts of the organization.
- Resourcefully navigate in a global corporate environment and drive results through effective syndication.
Position Responsibilities:
Main Responsibilities Include:
- Apply “design thinking” strategically by assessing how technology affects the business process and the organization as well as how it empowers the individual user.
- Evangelize DST efforts across the company; work with executives to dramatically improved services and solutions.
- Engage collaboratively and flexibly with team members in prototype scenario development
- Play an active role in all aspects of the design process including identification of user needs, requirements definition, storyboarding, prototyping, and iterative end user validation
- Provide hands-on support in developing of prototypes, including functional prototypes, wire frame layouts, mock-ups and development of behavior specifications.
- Drive and manage projects to address current SAP customer needs as well as next generation solutions.
- Drive broad-based adoption of design driven development practices through internal and external projects as well as training and education.
- Engage both internally with SAP stakeholders and externally with SAP customers.
- Ensure project is delivered with high-quality, on-time, and according to pre-defined business and technical specifications
- Engage with project team and end users in all aspects of the design process including identification of user needs, requirements definition, storyboarding and prototyping, and iterative end user validation
Ideal Candidate Profile:
- Proficiency with rapid prototyping tools such as Flash/Flex, PhotoShop, Dreamweaver, Visio, etc.
- Proven track record of out-of-the-box, innovative thinking and design
- Passion for end-user focused software applications design and development with an appreciation and empathy for the entire software design process including strategy, engineering development, and production rollout
- Strong communication skills and the ability to effectively engage and convey ideas to cross-functional technical and non-technical teams
- Experience leading and managing software development or implementation projects through multiple product lifecycles, ideally from initial concept to product launch
- Superior communication skills and the ability to effectively engage and convey ideas to cross-functional technical and business solution management teams
- Passion for end-user focused software applications design and development with an appreciation and empathy for the entire software design process including strategy, engineering development, and production rollout
- Well developed skills and experience using project management tools, such as Microsoft Project
- Proven track record of out-of-the-box, innovative thinking and design
- Degree in one of the following preferred: Interaction Design, Communication Design, Computer Science, Business, Economics, Multi-media, Cognitive Psychology, Industrial Engineering, or Computer Science.
- German language skills a plus, but not required
Basic Qualifications:
- 3 - 5 years professional project management experience
Travel Requirements: 25%
