User Day Toolkit

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Introduction

1. Variants of a User Day

• Organizational Form
• Focus
• Testing Method

2. The Structure of a User Day

• Overview
• Preparation for a User Day
  • Planning Meeting
  • Inviting the Participants
  • How Do We Create Tasks?
  • How to Interact with the Customer
  • What Do We Log?
• Running the User Day
  • Testing with a Paper Prototype
  • How Do we Build a Paper Prototype
  • Task Based Exploration together with the User
  • Performing a Lite/Lab Usability Test
  • The Usability Round Table
• Debriefing Phase